eStatements- Learn More

 

Q. What is an eStatement?
A. An eStatement is an electronic version of your account statement available through Online Banking. An eStatement contains the same information as your paper statement, and is presented online so that you can view, print or save at your convenience.
 
Q. Is there a fee to receive eStatements?
A. There is no fee to receive eStatements.
 
Q. If I sign up for eStatements, will I still receive my paper statements?
A. Once you have signed up for eStatements, you will no longer receive your paper statements. However, you always have the option to request a paper copy of your periodic statement. A fee may be charged for a paper copy of your periodic statement.
 
Q. Which account statements are available in electronic format?
A. At this time, eStatements are available for checking accounts (including money market accounts) and savings accounts.
 
Q. How do I sign up for eStatements?
A. Log in to Online Banking from the Home Page.
 
Q. After enrollment, when will I receive my first eStatement?
A. After enrollment, we will send you a "New User Message" to the email address provided during enrollment.  When your account statement is ready for viewing, an email notification will be sent to the email address you provided during enrollment.
 
Q. How do I retrieve my eStatements and view my cancelled checks?
A. Log in to Online Banking from the Home Page. You will then be directed to the Welcome Page of eStatements.  To view your statements (and checks), click on the Statements link found under "Documents". eStatements are available to view and print for up to 3 months.
 
Q. Can my joint account holder view the eStatements?
A. Yes, as long as the joint account holder has access to Online Banking. Any owner of the account may elect to enroll in eStatements.
 
Q. How far back can I access my eStatements?
A. eStatements are available to view and print for up to 3 months.
You may also save the statements to your own system as needed.